returns & exchanges

Exchanges, returns and refunds are handled promptly.

general return policy

Toobydoo items purchased at full price are returnable within 30 days of purchase as long as they are in new, unworn/unwashed condition and still have the original tags and packaging.

sale item return policy

Items purchased on sale are not eligible for returns or exchanges. Sample Sale Mystery Boxes are final sale and not eligible for returns or exchanges.

damaged item return policy

In case of damaged items, please accept our apologies! We will try to make it right quickly. Please report damages within 7 days of purchase for a refund and/or replacement.

toobydoo purchased from other retailers

If you purchased your items from one of our retailers, please contact the retailer for their return policy. We cannot accept returns for items other than

please note

The customer is responsible for return shipping costs. We recommend you insure and track your parcel and adequately protect it during shipment. Toobydoo is not responsible for product lost or damaged during return shipments.

steps to return an item

Download form
Download and complete the Return Form here

Return item(s)
Return item(s) and form to the Return Address.

Receive exchange and/or refund
Exchanges and refunds will be processed quickly.

Return Form

return address

Toobydoo LLC
Attn: Online Returns
59 Palmer Square West
Princeton, NJ 08542

take 10% off your first order

Your first Toobydoo purchase of any price online, or in store when you sign up for emails. Exclusions apply.

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